Yes she is a bit.. I have to agree on some of the points, speedy, friendly staff, easy... I will say as I have said before though, continued growth means more investment.. it's all well and dandy when the sun shines but queuing outside in the rain or to get into the building isn't a pleasant experience..
incedently I made some enquiries re Malaga.. It's very much on the working list and they are working hard to secure it given its popularity and year round appeal. Not sure if Ryanair have a base there but if they do, the other three routes work well and they get what they want from the airport, I'm betting it won't be too long before we see it back. (here's to hoping!!)